Need help with other matters?
Many agencies and organisations have formal complaints and appeals processes. I am unable to intervene until these procedures have been fully completed.
Once all avenues have been exhausted, I may be able to support a complaint to the Parliamentary Ombudsman regarding UK Government departments and public organisations.
How I can help:
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I can liaise with South Ayrshire Council, North Ayrshire Council, and local councillors concerning any matter that is their responsibility
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Advocate on your behalf to local government representatives and councillors to ensure your enquiry or complaint receives a full response
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Seek to ensure that any complaints or enquiries about the standard of public services are heard
What I can't do:
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I cannot change outcomes or decisions
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I cannot intervene on any appeals
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I cannot assist with an enquiry relating to a third party without their written consent