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Need help with  other matters? 

Many agencies and organisations have formal complaints and appeals processes. I am unable to intervene until these procedures have been fully completed. Once all avenues have been exhausted, I may be able to support a complaint to the Parliamentary Ombudsman regarding UK Government departments and public organisations.

What I can and can't do

As your Member of Parliament, I am able to help with issues in a variety of ways, but before you contact me you should know some of the key things i can't do.

How I can help:

  • I can help you work out which organisation is repsonsible for your issue.

  • I can raise a concern with a public body and ask for an update or a response.

  • I can make sure your concerns are heard when a service is falling short.

What I can't do

  • I can't overturn decisions made by councils, public bodies or the courts.

  • I can't interfere with an independent appeal or investigation.

  • I can't discuss another person's private case without their permission.

Priority Contacts

My team and I are always happy to help. You may also find these contacts useful if you need to speak directly to an organisation.

South Ayrshire Council

North Ayrshire Council

Citizens Advice Scotland

Police Scotland Non-Emergency

Scottish Public Services Ombudsman

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Contact me

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